ZOOM ETIQUETTE: Are you a ZOOM ZOMBIE?

by Nancy Friedman, Founder and Chairman, Telephone Doctor Customer Service Training Ok, here we go. I’ve had, as you might imagine, dozens of complaints on how people act on Zoom calls. And certainly not on purpose, we all know that. However, the need has come to go over the top ten ZOOM ZOMBIES as I’m calling them. And not in any special order, they all seem to[…]