When Shannon O’Dore first discovered Aussie Pet Mobile 17 years ago, she was looking for more than just a business—she was looking for a way to balance entrepreneurship with family life. After years in retail and the music industry, Shannon knew she wanted a proven system, a business she could grow without reinventing the wheel. What she found was a franchise that combined her love for animals with her business acumen.
Starting in 2008 during an economic downturn, Shannon quickly learned the importance of resilience. When groomers called out, she stepped in herself. When vans broke down, she found creative solutions to keep going. Through it all, her commitment to clients and their pets created deep, lasting relationships—some families have stayed with her through multiple generations of pets.
As the business grew from one van to seven, so did her vision for the future. Enter Ashley, her daughter, who quite literally grew up with Aussie Pet Mobile. From hanging door hangers as a child to answering phones as a teenager, Ashley absorbed the business from the ground up. Though she pursued a career in exercise physiology, it wasn’t long before she returned to the family business—this time with a clear role in operations and a passion for taking the company to the next level.
Ashley and her husband Rylan now stand alongside Shannon, preparing to take the reins. With Ashley’s organizational skills and Rylan’s technical expertise, the O’Dore family is positioning Aussie Pet Mobile Tucson for continued growth—aiming to expand beyond 10 vans while maintaining the intimate, family-centered culture that clients love.
Their story is more than a business transition; it’s about trust, communication, and the shared grit that defines successful entrepreneurs. Shannon and Ashley’s bond has grown stronger through their work together, and their advice to other families in business is simple: communicate openly, trust each other’s strengths, and never lose sight of the passion that started it all.
As Shannon looks ahead to eventually stepping back—though she admits she’ll never fully retire—Ashley is ready to carry the legacy forward, with a little one of her own already being raised around the family business.
The O’Dores remind us that franchising isn’t just about profits. It’s about people, passion, and the paw prints left on our hearts.