When Passion Meets Purpose: The Story of Pool Scouts’ First Franchisee
Few stories embody courage, authenticity, and growth quite like Tiffiny Consoli’s. As the very first Pool Scouts franchisee under Buzz Franchise Brands, Tiffiny built more than a thriving business — she built a legacy of leadership that inspires franchisees across the country.
From Plants to Pools: A Spirit of Adventure
Tiffiny’s entrepreneurial spark ignited early. In her 20s, she co-founded a small plantscaping business in Colorado, learning firsthand what it meant to take risks, manage expenses, and create beauty through hard work. That sense of adventure — nurtured by a mother who encouraged exploration — became a lifelong compass guiding her through every career move.
Finding Confidence and Courage at REI
After years in sales and corporate roles, Tiffiny joined REI, where she discovered not just a love for the outdoors but also a company culture that celebrated authenticity. It was there she found the freedom to fully be herself — a turning point that strengthened her confidence as both a leader and a person.
That experience taught her the importance of inclusive workplaces and helped her recognize that true leadership begins when we stop hiding parts of who we are.
Diving into Franchising
When Buzz Franchise Brands launched Pool Scouts, Tiffiny saw her opportunity to combine her love of service, the outdoors, and leadership. Despite being new to the industry, she took the leap — becoming Pool Scouts’ first franchisee and helping shape the systems and culture of the brand from the ground up.
Her courage paid off. With just one van and a determination to deliver exceptional service, Tiffiny built her business step by step, eventually growing into a $3 million powerhouse with over 20 vehicles and a reputation for excellence.
Lessons in Leadership and Balance
Tiffiny admits that success brought challenges — especially around people-pleasing and boundaries. Like many women leaders, she once equated being liked with being effective. Over time, she learned that strong leadership sometimes means making tough decisions, even when they’re not popular.
Her journey through ownership became a mirror for personal growth: learning when to delegate, when to say no, and how to create balance without losing passion.
What’s Next?
Today, Tiffiny and her wife are planning their next season — one that may include mentoring other business owners and exploring life beyond day-to-day operations. As she transitions toward hiring a general manager, her focus is on creating a business that thrives without her constant oversight — a true mark of sustainable success.
Words of Wisdom
For aspiring entrepreneurs, Tiffiny’s advice is both practical and profound:
“Listen to your inner voice. Build relationships. Learn the financial side. And never be afraid to ask for help.”
Her story reminds us that courage and connection can take you farther than you ever imagined — even from tube socks to multimillion-dollar success.