Meet Lisa (Oak) the ‘Woman Behind the Curtain’ and Chief Development Officer with BIGGBY COFFEE.
In this interview, Lisa Oak shares her beliefs about leadership and how we tend to ignore the ‘unsung heroes’ who are behind the scenes supporting those out front. Not everyone, according to Lisa, is wired to be a leader in the traditional sense of the word. When we overlook an employee’s real skills, values and desires personally and professionally, it can lead to discontentment, poor performance and loss of a great employee.
Lisa worked with Subway for 29 years under the leadership of Fred Deluca who proved to be a powerful mentor through his daily example. Even today, Lisa hears the voice of Fred Deluca in her head when assessing situations and making decisions.
Listen in to Lisa Oak’s interview with Deb Evans (former co-host of Social Geek Radio) and Rebecca Monet on this episode of The Franchise Woman podcast: Where Passion & Purpose Collide.
Meet Lisa Oak
Lisa joined the BIGGBY COFFEE team in 2019 and she has provided leadership guidance for this team to grow from 300+ stores to 1,000 by 2028! Not only is Lisa passionate about the company’s growth trajectory, she is also dedicated to the company’s mantra to “support YOU in building a life you love.” All day every day, Lisa gets to support franchise owners and home office team members as they build their own versions of the “American Dream.”
Lisa earned her law degree at Quinnipiac University School of Law where she is also an Adjunct Professor. In fact, Lisa’s 30+ year career in franchising started with a summer job during law school. She was hired to negotiate real estate leases for new franchise locations in the SUBWAY® franchise organization but growth opportunities quickly turned that summer job into a 29-year career where Lisa helped grow the Subway ® brand from 700 to 40,000+ locations in 100+ countries.
Lisa has resided in New Haven County Connecticut since starting law school and is a proud native New Yorker.
Learn more about Lisa Oak
Learn more about BIGGBY COFFEE