Social intelligence includes social awareness, relationship management and leadership. In other words, all aspects involved with building and maintaining relationships in business and in life.
If you, a team member franchisee exhibits some of the following 12 Signs you might want to listen to this video. In this video Rebecca Monet, CEO and Chief Scientist of Zorakle Profiles discusses dangerous Social Intelligence trends in franchising.
12 Signs Your Franchisee Lacks Social Intelligence
- Handles conflict poorly i.e.: avoids or attacks
- Lacks Empathy
- Poor listener, poor communicator and/or poor people skills
- Difficulty maintaining relationships
- Quick to judge or blame
- Unwilling to collaborate
- Provides poor service
- Does not build consensus
- Unable to get others to embrace an idea or take action
- Lacks diplomacy and tact
- Seems clueless in social situations
- Lacks substance or depth i.e.: gravitas
One of the many Social Intelligence markers Zorakle Profiles measures is Conflict Management. Here’s a video Tracy Kawa, SpotOn! Certified Master Training and Rebecca Monet did on the topic: