by Nancy Friedman, Founder Telephone Doctor Customer Service Training
Sometimes the best advice comes from listening. So, this month, I am sharing “sins” I have gathered along my journey as a public speaker. These “sins” are from our audiences who shared their views with me at conferences across the country. They love to vent. And they love to let me know what bugs them, what frustrates them, how they want to be treated as a customer.
Read the full article here: https://issuu.com/thefranchisewoman/docs/tfwnov2020pages/s/11250173