Pete Baldine on Franchise Today

It takes a tough guy like Pete Baldine, of Moran Industries to successfully drive a business to the next level through COVID-19. https://www.blogtalkradio.com/franchisetoday/2020/05/13/pete-baldine-president-of-moran-brands-driving-through-covid-19

Tackling the What If Question

Stan Friedman: My PhD in People Handling

Stan Friedman, President of FRM Solutions talks about skipping college and getting his PhD in People Handling instead, with Rebecca Monet, CEO and Chief Scientist of Zorakle Profiles on this SpotOn! Chat. Find Stan at: SensibleFranchising.com

How to Deliver Bad News in a Good Way 

Written By: Nancy Friedman A long time ago, we at Telephone Doctor Customer Service Training, decided to remove whatever negativity in our life we could. We removed as many negative words, negative thoughts, and, yes, even negative people as we could. This has proven to be fortuitous during the current pandemic crisis. Many of you[…]

The Collaborate Franchise Culture

What are the attributes of a Collaborate Franchise Culture? How can you tell if a prospective franchisee will fit within a Collaborate Franchise Culture. This short SpotOn! Basics training discusses the Collaborate Franchise Culture. Take the SpotOn! Profile yourself: https://www.zorakle.net/assessment/welcome/leadership