ZOOM ETIQUETTE: Are you a ZOOM ZOMBIE?

by Nancy Friedman, Founder and Chairman, Telephone Doctor Customer Service Training Ok, here we go. I’ve had, as you might imagine, dozens of complaints on how people act on Zoom calls. And certainly not on purpose, we all know that. However, the need has come to go over the top ten ZOOM ZOMBIES as I’m calling them. And not in any special order, they all seem to[…]

Next Door Photos

Aaron Mason on Family, Faith and Business

Hobbies? What’s that?! Aaron Mason’s life is filled with a wife and 4 little boys under the age of 6. Somehow he finds time to be active in his church and community and build a successful social impact business. Aaron Mason, Director of Expansion of Next Door Photos and Rebecca Monet of Zorakle Profiles discuss[…]

SMART Carpet Care Ideal Franchisee DNA Established

There is an old saying that all Carpet Cleaning Franchises are all the same, not even close.  Welcome to Smart® Carpet Cleaning. In a $5 billion a year Carpet Cleaning industry you have to find a way to stand-out from the competition.  Smart® Carpet Cleaning does just that: PROPRIETARY PROCESS: Only SMART uses Soil Transfer Technology[…]

Richard Leveille on Where Passion and Purpose Collide

Richard Leveille on Where Passion & Purpose Collide

From Smoothies to Painting On this episode of Where Passion & Purpose Collide, we welcome Richard Leveille of Painting with a Twist to discuss his path from smoothies to painting. He handled our interview about working with mostly women like a champ! On Women in the Know, we embrace the importance of empathy on the[…]

Tackling the What If Question

Laura Spaulding what if money was not an obstacle

Like so many entrepreneurs getting investors was a difficult task for Laura Spaulding, founder of Spaulding Decon the fastest growing crime scene clean-up franchise. In this SpotOn! Chat with Rebecca Monet of Zorakle Profiles, Laura ponders what would have happened if someone had stepped up to provide investment dollars early in the launch of her[…]

No Excuses. Just Grit.

by Elizabeth Denham Have a dream. Set a goal. Find a way. Don’t give up. These are the elements of Laura Spaulding’s personality that have led her to running a successful franchise system and to earning the respect of those in the franchising industry.   “When I started my business, I didn’t leave myself any other options,” Spaulding said. “I rented out[…]

Liz Williams joins Drybar as CEO

Liz Williams Joins Drybar as CEO

Liz Williams joins Drybar as its CEO. “I’ve always loved the brand,” says Williams of the blowout and styling services franchise. “I’ve long been a client of the brand … and I fell in love with the vision. It’s a brand that’s relatively young and is just getting going with growth.” Read this Franchise Times[…]

Tackling the What If Question

Laurie Spivack CEO of Goodbye Graffiti USA talks tips and tricks to relying on others

Do you find it difficult to rely on others? You’re not alone. Even Laurie Spivack the CEO of Goodbye Graffiti USA struggles with being too independent and having to learn how to rely on others. In this SpotOn! Chat Laurie Spivack, talks with Rebecca Monet our Chief Scientist about how she deliberately builds team, consensus[…]

Welcome Rebecca Monet into The Franchise Woman Partnership

by The Franchise Woman The Franchise Woman magazine is thrilled to announce that Publisher, Elizabeth Denham, has welcomed Rebecca Monet as partner and Co-Publisher starting immediately.   “Having Rebecca join The Franchise Woman team will elevate the magazine in terms of quality and exposure,” Denham said. “With her roots in the franchising space and her dedication to empowering women, she will help us[…]

Aaron Mason of Next Door Photos

Aaron Mason on Being a Social Impact Entrepreneur

Doing Well by Doing Good. From corporate ladder climber to non-profit executive to entrepreneur Aaron Mason has learned how to make a profit while having a positive societal impact. Aaron graduated college in 2008, at the height of the recession. Jobs were difficult to get so he took the first sales job available. Although the[…]

Paula Pizarro, VP of Development at PrideStaff

Paula Pizarro a bookish and worldly franchise professional

Bookish and worldly would be two words that would provide a glimpse into Paula Pizarro, VP of Franchise Development at PrideStaff. Both of Paula’s grandmothers were librarians who instilling within her a love for reading and the adventures reading could provide. In this episode of SpotOn! Chat, Paula Pizarro talks about the role books have[…]